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    January 25th-April 27th

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serving northwest san antonio and helotes
Care Policies

Courtesy Information



Plan to arrive about 5-10 minutes early for class. Arriving a little before class provides time for your child to adjust to the musical environment as they prepare to enjoy exploring instruments, reading books, or listening to music.

We do request that toys, juice cups, and snacks be left in the car or in a bag out of sight.  As you know, if one child has something to eat or drink, they ALL want something to eat or drink!

Be sure to dress comfortably. You'll be moving up, down, and all around!

During class, the most important thing you can do for your child is to be an active and patient role model. It is not uncommon for a child to need to attend several classes before feeling comfortable in the class environment. Don't be discouraged - what a child is absorbing in class is often evidenced in the comfort of the home environment rather than in a certain level of participation in class.  The understanding and consistency of the parent or caregiver in class and at home are key to facilitating musical learning and growth.

Try to limit friendly 'chit chat' to gathering and leaving times before and after class. Be ready to be an active, focused and enthusiastic participant in the class activities. Your child will model your actions and focus more fully, too!

If your child becomes too agitated to benefit from an activity and/or is harming others, we do ask that you take him/her outside for a few minutes to "regroup" before rejoining the class. 

Safety

there are not many rules for what we do and do not do in class- the biggest is not hurting others! We must keep every child safe, and with your help, we know we can accomplish this. In extreme cases we may remove any child who poses a danger to others. No refunds will be given.

 Please allow 48 hours after antibiotics or an illness before returning to class- although we hate to miss you, everyone thanks you in advance!

Siblings

Due to the limited space and delicacy of of the younger classes, siblings are not allowed in class. Infants contended in carriers are welcome to attend classes in Our Time.

Make-Up Policy

If you miss a class, you are welcome to attend another class at another time to make up that class. Please call Ana to confirm availability for make up times. If your class is cancelled by the teacher and a make up class cannot be scheduled, you will be refunded tuition for that class.  No other refunds are given. 

Payment Plans

If you have opted to have your account billed as a payment plan, your payment is due on the 10th of each month. You’ll be sent a reminder two days in advance. Registration is an acceptance of the terms of the payment plan.

At Home Materials

You and your child will enormously benefit from the Kindermusik experience, especially if you make active use of your At Home materials. Frequent reinforcement at home throughout the week makes all the difference in a child's comfort and participation in the classroom!



It is an honor to serve you and your child this semester!. Please note that we are entitled to change and update the polices and schedule if needed, but will notify with you immediately of any changes. Should you have any questions or comment, please feel free to call Miss Ana at (210) 860-8712.


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